Responsible Gaming
Gaming Should Be Entertainment
At 21 Apollo Place, we believe that online gaming should be enjoyable entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or replace employment. If you find yourself relying on gambling for income or to recover losses, it may be time to seek support.
We encourage all players to gamble responsibly and within their means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to access and use 21 Apollo Place. We take age verification seriously and reserve the right to request proof of age at any time. By using our site, you confirm that you meet these requirements.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs, please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Gambling with money intended for bills, rent, or essential expenses
- Borrowing money to gamble or pay off gambling debts
- Losing track of time or money spent on gambling
- Neglecting work, school, or personal relationships due to gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Unsuccessfully attempting to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Lying about the extent of your gambling activities
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a ceiling on your net losses to prevent excessive spending
- Reality Checks: Receive periodic reminders about the time and money you've spent gaming
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period or permanently
- Session Time Limits: Set automatic session timers to remind you to take breaks
For assistance configuring these tools, please contact our customer support team.
Support Organisations & Helplines
If you or someone you know is struggling with problem gambling, support is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Free and confidential support service with counselling, information, and resources. - National Gambling Helpline (1800 858 858): Available 24/7 across Australia.
United Kingdom
- GamCare: www.gamcare.org.uk
Provides free, confidential support and treatment services. - GamStop: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council: www.responsiblegambling.org
Evidence-based resources and support for problem gambling.
United States
- National Council on Problem Gambling: www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537) — confidential helpline available 24/7.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA):
Comprehensive information and counselling services for problem gambling.
If You Need Help
Please reach out today. Problem gambling is a serious condition, but help is available. Contacting one of the organisations above is free, confidential, and a positive first step towards recovery.
You can also speak with our customer support team at any time if you need information about responsible gaming tools or support services.